Read our most Frequently Asked Questions.

You've got questions. We've got answers. Take a peek at some of the most frequently asked questions we get from clients.

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Why work with us?

We’re honest, hard-working, and love helping our clients grow. One big reason clients choose us is because our leadership team works directly with every client and project – which you won’t find at larger agencies.

How much experience do we have?

We founded Sproutbox Media in 2008 and our leadership team has over 50 years of combined professional marketing experience.

Do we offer flexible payments?

Yes. We offer 50% deposit and 50% final payment for projects over $1k. We also offer monthly payment options for on-going marketing services.

How long do logo projects take?

It usually takes between 4-8 weeks to plan, create, revise and finalize logo / branding projects. We can always expedite projects on an as-needed basis.

How long does a typical website project take?

Usually the website planning, design, development and launch takes between 2-4 months. Obviously larger and more complex websites can take a bit longer.

How much does a website cost?

It depends on the scope of the project. We’ve built just about everything from small to large websites. Whatever your budget, we’ll likely be able to fit your needs. So get in touch and we’ll create a custom quote for you.

What happens after website launch?

That’s completely up to you. If you’d like to manage your website on your own, it’s all yours. If you’d like us to manage your website with our “Worry-free” website hosting, we’ll be happy to help out.

What’s included in our WordPress website hosting?

We provide “Worry-free” WordPress Website Hosting specifically designed to put your mind at ease. With fully managed upgrades (latest WordPress version & plugins), daily backups, one-click restore points and security scanning – your website is in good hands.

Why does our website hosting cost more than GoDaddy?

GoDaddy provides “hands-off” website hosting which means you are responsible for updating WordPress versions and plugins, managing backups and restoring your website in case it goes down. We provide “Hands-On” WordPress Hosting which means we take care of everything for you.

How much does SEO cost?

Search Engine Optimization ranges in cost due to industry, competition, and how aggressive you are in reaching visitors. Give us a shout and we’ll get you a custom quote.

Is SEO a monthly or one-time cost?

You can optimize a website for a one-time cost but the most effective SEO utilizes both on-site and off-site on-going services. The idea is that competition is always evolving and on-going SEO helps keep you ahead of your competition.

What’s the difference between on-site and off-site SEO?

On-site SEO is optimizing the actual website content for search engines. Off-site SEO is engaging external content to build ranking.